Gabrella Manor

FREQUENTLY ASKED QUESTIONS

1. Are outside vendors allowed? Catering, floral, and bar service are provided in-house by Gabrella Manor; outside vendors are not allowed in these categories.  Other services may be arranged through Gabrella Manor. Outside providers are welcome in categories such as entertainment, photography, cakes, but require advance notification of contact information.  Please note that size and volume guidelines apply for bands.

2. What is the payment schedule?  Reservation Fee is required to secure date and time; this fee is non-refundable; it is transferable to another available date for the same client, subject to availability; restrictions apply.  The base Venue Rental Fee is due 6 months prior to the event.  Reservation is subject to cancellation if payment is not made.  Changes and final guest count are due 30 days prior to event; final payment is due 14 days prior to event.  Service fees (2 ½ %) apply for credit card payments when card is not present.  Late fees apply to all late payments.  Damage deposit is included ($500) on all final invoices; it is refundable 30 days after event, minus applicable charges.  Gabrella Manor Inc. accepts MasterCard, Visa, checks and cash. All funds paid to Gabrella Manor are non-refundable, with the exception of the damage deposit, even if the event is cancelled.

3. What is the planning process?  Once a date is reserved, the planning session is scheduled, which results in a detailed written plan with itemized costs.  This plan may be modified up until 30 days prior to the event.

4. What if it rains?  Most events can be rearranged to have all activities held in the tented pavilion.  Additional tenting is available (and may be required for higher guest counts) upon request; cost varies.  A rain plan will be discussed, documented and approved by the client well in advance of the event.

5. What is the guest capacity?  Gabrella Manor is best suited for events with 200 or fewer guests.  Additional guests may be accommodated, but may require additional tenting and rentals, depending on seating requirements and inclement weather plans.

6. What type of dinnerware is included? Gabrella Manor uses glass for plates and all beverages, polished stainless flatware and high quality white paper napkins.

7. Is there a minimum catering requirement?  There is no minimum cost amount required for catering.  If beer and wine are being served, the menu should be sufficient for comfortable and safe consumption.  

8. Can we serve alcoholic beverages?  Gabrella Manor, Inc. is licensed for the sale and service of beer and wine on premises.  Alcoholic beverages may NOT be brought onto the property by clients for any reason.  Consumption is strictly restricted to contracted reception hours.  ABC Guidelines strictly enforced.

9. How are events staffed?  Each package includes staff for set-up, clean-up, and service during the event.  Wedding director and sound system operator are included for on-site ceremonies.

10. Are service fees or tips required?  Service fees apply for floral, catering and bar. Tips are not expected or required.

11. Is time for wedding rehearsal included?  Up to 1 hour is provided for ceremony rehearsal.  The scheduling of the rehearsal is subject to the availability of the venue.  The scheduling is subject to change.

12. Is Gabrella Manor available for photo sessions?  For clients with events already reserved, photography sessions may be scheduled subject to venue availability.  For non-clients, there is an hourly fee.

13. What is the cancellation policy?  Gabrella Manor should receive written notification of cancellation from the client who signed the Reservation Agreement, or client may be subject to payment of full facility fees.  All fees are non-refundable, with the exception of the damage deposit.  Reservation fees may be applied to a different date, subject to availability.  There are no additional cancellation fees.

14. What happens to personal items left at Gabrella Manor?  Every effort is made to return all items at the end of each event.  Items remaining after 3 weeks are removed from the property.

15. What is done with leftover food and flowers?  Leftover food is donated to the local veterans community, Three Hots and a Cot.   Remaining flowers are donated to Perenity, a ministry that takes flowers to hospice patients.